Executive Offices

Public Records and FOIA Request Handling

How a Federal Law Enforcement Bureau Achieved 30% Productivity Gains in FOIA Processing, Moving From 60-Day Delays to Statutory Compliance

The bureau deployed the IQ Platform to automate request intake, semantic document search, exemption flagging, and redaction workflows across its distributed FOIA processing units.
The result: a 20–30% increase in overall FOIA productivity, the highest annual request throughput in nearly 20 years, and a backlog reduced to its lowest level in a decade.

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